Contact Us – Craft Fashion

We're here to help! Whether you have a query about your order, products or payments, feel free to reach out to us through the details below.

Phone / WhatsApp

Speak directly with our customer support team

Mon-Sat: 10 AM - 8 PM

Email Support

Send us your queries or proposals

aarasabina@gmail.com

Response within 24 hours

Our Store

Visit our boutique in Yamuna Nagar

123 Fashion Street 135001

Visit us for a trial

Customer Support Information

Everything you need to know about getting help with your Craft Fashion experience

Support Hours

Monday to Saturday
10:00 AM – 8:00 PM IST
Sunday: 11:00 AM – 6:00 PM

Order Support

  • Order confirmation via Email & SMS
  • Tracking updates available in Account
  • Fast shipping across India

Payment Methods

Credit/Debit Cards UPI Net Banking Cash on Delivery

Frequently Asked Questions

Quick answers to common questions about orders, products, and services

Q1

How do I track my order?

You can track your order status in the "My Orders" section of your account or use the tracking link sent to your email.

Q2

What is your delivery time?

We aim to dispatch orders within 24-48 hours. Delivery typically takes 3-7 business days depending on your location.

Q3

Do you offer customization?

Yes! We offer custom tailoring services. You can visit our store or contact us via WhatsApp for custom requirements.

Q4

What is your return policy?

We accept returns for defective items within 7 days. Please check our return policy for full details.

Q5

Can I modify my order?

If your order hasn't been shipped, please contact us immediately via phone/WhatsApp to request changes.

Q6

Do you have a physical store?

Yes, we are located in Yamuna Nagar. Check the "Our Store" section above for the exact address and map.

Our Commitment to You

At Craft Fashion, we're committed to providing exceptional customer service. Our team is dedicated to ensuring your shopping experience is seamless and delightful.

Secure Shopping

Fast Delivery

Support 6 Days/Week

Satisfaction Guaranteed

Still Have Questions?

Don't hesitate to reach out. We're here to help with any questions about our products or your order.